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FAQ
Free shipping, payments and sign-in — what customers ask us most.
Do you ship overseas?
Yes, we ship all over the world and shipping is always free, on every order, with no minimum.
How long will it take to get my order?
It depends on where you are. Orders in stock in Italy leave within 24/48 h and usually arrive in 3-7 business days in Europe. Overseas deliveries can take 7-16 days. You receive the tracking by email as soon as the parcel leaves.
Can I pay in 3 installments?
Yes, thanks to Klarna you can pay in 3 installments with no interest.
How to pay by Klarna?
- Choose Klarna when paying
Click on the pink badge and pay with Klarna. - Choose your payment option
Pay now, in 3 installments without interest, or after 30 days. - Manage everything in one place
Make any remaining payments in the app.
How do I sign in? Do I need a password?
No password needed. Type your email on the sign-in page and we send you a 6-digit code by email: enter the code and you are in. The code expires after a few minutes — if you do not see the email, check the spam folder.
Any question?
Write to us from the contact page, we are happy to help.



























